Privacy Policy

Sweetpew Privacy Policy

Effective Date: 3 Jan 2024

Introduction
Sweetpew is dedicated to safeguarding the privacy of our users. This Privacy Policy elaborates on the types of Personal Data we collect through our marketplace services (“Services”) and via our online presence, which includes our main website at sweetpew.com. This policy encompasses services and websites that users access indirectly in relation to the Sweetpew marketplace.

Scope and Consent
By using Sweetpew, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Changes to This Policy
We may update this policy to reflect changes in our practices or relevant laws. We will notify you of significant changes and indicate at the top of the policy when it was most recently updated.

Information Collection
We collect information about you and your transactions on the Sweetpew platform, including but not limited to personal identification data, transaction history, product preferences, and feedback.

How We Use Information
We use your information to facilitate marketplace transactions, provide customer support, enhance user experience, and improve our services. We may also use your information for marketing purposes, compliance with legal obligations, and for internal business analytics.

Information Sharing and Disclosure
We do not sell or trade your personal information. We may share your information with third-party service providers who assist us in operating our business. These third parties are bound by confidentiality obligations.

Data Security
We employ various security measures to protect your information, including secure servers, encryption, and access controls.

Cookies and Tracking Technologies
We use cookies for various purposes such as website functionality, user preferences, and gathering analytics data.

User Rights and Choices
You have rights regarding your personal information, including the right to access, correct, or delete your data. You can exercise these rights through your account settings or by contacting us.

International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

Retention of Information
We retain your information as long as necessary to provide you services and as required by applicable law.

Third-Party Links
Our Services may include links to third-party websites. We are not responsible for the privacy practices of these third-party sites.

Complaints and Contact Information
If you have any concerns or complaints about your privacy, please contact us at contact@sweetpew.com.

Legal Basis for Processing
We process your information based on various legal grounds, including with your consent, to fulfill our contractual obligations to you, to comply with legal obligations, and for our legitimate business interests.

Opt-Out Preferences
You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in such communications.

Acknowledgment of Policy
By using our Services, you acknowledge that you have read and understood this Privacy Policy.